Last Modified: January 25, 2022
The Food Fix Campaign values your trust, and we understand the importance of protecting your privacy. We want to make sure that you understand how your information is collected and used by the Food Fix Campaign. This privacy statement (“Privacy Statement”) describes what information we collect about you, including when and how we collect it; how we use it; with whom we may share it; and what choices you have regarding our use of your information.
This Privacy Statement applies to all information collected through your communications with the Food Fix Campaign, whether electronic, written or oral; as well as any other information about you that we may collect offline or receive from third-parties (collectively, Sites and offline or third-party information are referred to as the “Services”). By accessing our Services or providing your information to us, you accept and agree to the practices described in this Privacy Statement.
This Privacy Statement describes our privacy practices.
What types of personal information we collect about you
When you engage with the Food Fix Campaign or visit or use our Services, we collect a variety of information. In general, the type and amount of information we collect on you will depend on how you choose to interact with the Food Fix Campaign.
The Food Fix Campaign collects information that identifies you as an individual or information which is linked or linkable to you as an individual, which will collectively be referred to throughout this Privacy Statement as “Personal Information”: including contact information, demographic information, and financial information.
Categories of information collected
The categories of information collected include: contact information, demographic information, sensitive personal information and financial information. These categories are explained further below. Subject to confidentiality requirements, and for the sole purpose of assisting the Food Fix Campaign with its mission, each of these categories of information may be shared with third parties of the Food Fix Campaign.
Contact Information and Preferences. We may request contact information such as your name, mailing address, telephone number, e-mail address, and your preferences for how you would like to be contacted by the Food Fix Campaign. We may also use third-party services to supplement or to ensure accuracy of contact information.
Demographic Information. We may request limited demographic information such as your gender, race or ethnicity, marital status, geographic location, and/or primary language. We may also use publicly available data or third-party services to supplement this information.
Sensitive Personal Information. Unless we specifically request or invite it, we ask that you not send or otherwise disclose to us your political opinions, religion or other beliefs, passport or national identity number, criminal background, or trade union membership. In those cases where we may request or invite you to provide the foregoing information, we will only do so with your express consent or where there is a clear reason for doing so—such as where the Food Fix Campaign is arranging your travel and accommodations for your participation in a sponsored event—and then only to the extent such data is required to ensure that we provide appropriate facilities or support to enable you to participate in the event.
Financial Information. If you make a donation to the Food Fix Campaign, we will collect payment information such as your credit card number to process your transaction. We may also collect the name of your employing company, if you would like for that company to make a matching donation. We may use a third-party payment service to process payments made through the Services. We will retain your credit card information only for as long as necessary to process the transaction.
How we collect personal information about you
The Food Fix Campaign and its service providers may collect Personal Information in a variety of instances. For example, we may collect information about you in the following circumstances:
Site Use. We may collect Personal Information through your use of the Site, including The Food Fix Campaign’s “Get Involved” page on its website. If you submit a message and provide your email on this feature, we will collect that information that you provide. Please note that using this “Get Involved” feature submits your email message to email@example.com.
Donations. If you make a donation to the Food Fix Campaign, we will collect Personal Information from you that may include: your name, address, telephone number, and/or e-mail address so that we can send you a receipt and thank you for your donation. We may also collect limited financial information to process your donations.
Employment or Volunteer Participation. If you seek employment with the Food Fix Campaign or volunteer for the Food Fix Campaign, we will collect information related to your role. For instance, we will collect employment history information if you submit a resume to the Food Fix Campaign.
Service Provider. If you partner with the Food Fix Campaign to provide services, we may collect information such as name, employer, title, contact information. We collect this information for the purposes of contacting you about the partnership. If it is necessary for purposes of paying you for services provided, we may also collect bank account information, address, etc.
How we may use your personal information
We and our service providers may use Personal Information for the following purposes:
Mission Delivery and Support Operations. We will use your Personal Information to respond to your inquiries and to provide you with the information, resources, and support services you request. We may use your Personal Information to help us better understand the individuals we serve, to better communicate with you, and to better serve you and your community with relevant programs, services, and information. We may also use your Personal Information to develop, evaluate and improve our programs and services.
Data Analytics. We perform data analysis and research activities to gain a greater general understanding of the individuals inquiring into the Food Fix Campaign and our mission. This analysis can help us better understand those who are interested in the information we provide and advance our mission.
Other Business Purposes. We may use Personal Information for other business purposes, such as conducting audits, fraud monitoring and prevention, data analysis, record-keeping, developing new services, enhancing, improving, or modifying our programs and our Services, identifying usage trends, determining the effectiveness of fundraising campaigns and mission activities, and updating and expanding our business activities.
With your consent. In addition to the other uses described in this section, we may also use your information as you expressly authorize us to do so.
With whom we may share your personal information
The Food Fix Campaign does not sell Personal Information of donors, volunteers, or event participants. The Food Fix Campaign does share Personal Information with its service providers and other third-parties that assist the Food Fix Campaign in furtherance of its mission; information is only shared with third-parties pursuant to confidentiality requirements. In furtherance of our mission, your Personal Information may be shared with the following categories of third parties: service providers, mission collaborators, referring organizations, volunteers, individuals in his whose name you donated, other non-profits, and others with your consent or as required by law.
Third-Party Service Providers. We may need to share Personal Information with third-parties that provide operational services on our behalf (such as website hosting, information technology and infrastructure, data analytics, email delivery, order fulfillment, auditing or other services) or that assist the Food Fix Campaign in providing you with support and resources.
The Food Fix Campaign Affiliates. We may provide your information to affiliated organizations that share a common mission with the Food Fix Campaign.
Mission Collaborators. We may also collaborate with organizations to provide or improve the Food Fix Campaign’s services and operations.
Volunteers. We may share limited personal information, such as contact information, with volunteers who are assisting the Food Fix Campaign and who require the information as part of their duties. Volunteers who are entrusted with personal information execute confidentiality agreements with the Food Fix Campaign prior to receiving any such information.
Donor Privacy. From time to time, the Food Fix Campaign may also share donor names and mailing addresses with other nonprofit organizations on a limited basis in exchange for limited access to the names and mailing addresses of their constituents. These organizations will not have continued access to your name and address unless you choose to respond to them directly. You, as a donor may, at any time, have your name excluded from any donor list exchange activity. To ask that your name be excluded from list exchange activity or to otherwise change how the Food Fix Campaign contacts you, please email us at firstname.lastname@example.org.
Social Media. If you engage with the Food Fix Campaign on a public, social media platform, you may be sharing your Personal Information with your friends associated with your social media account, to other website users and to your social media account provider, in connection with your social sharing activity. Please note that any information you post within these public forums or social media pages may become public and may be read, collected, and used by anyone. Please exercise caution when deciding whether to disclose your Personal Information.
Other Uses or Disclosures of Personal Information. We may also use and disclose your Personal Information as we believe to be necessary or appropriate: (a) to comply with applicable law, which may include laws outside your country of residence, to respond to requests from public and government authorities, which may include authorities outside your country of residence, to cooperate with law enforcement, or for other legal reasons; and (b) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others. In addition, the Food Fix Campaign may use, disclose or transfer your information to a third-party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of our organization (including in connection with any bankruptcy or similar proceedings).
Your Consent. In addition to the other disclosures described in this section, we may also disclose your information as you expressly authorize us to do so.
Other information collected
The Food Fix Campaign may also collect information that does not reveal your specific identity or does not directly relate to an identifiable individual, referred to throughout this Privacy Statement as “Other Information,” including browser and device information, Food Fix Campaign usage data, Internet Protocol address, information collected through cookies, pixel tags and other technologies. Other Information also includes information that has been anonymized or aggregated in a manner that it no longer reveals your specific identity.If we are required to treat Other Information as Personal Information under applicable law, then we may use and share it for the purposes for which we use and share Personal Information as detailed in this Privacy Statement.
Browser and Device Information. Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, Internet browser type and version and the name and version of the Services you are using. We use this information to ensure that the Services function properly.
Internet Protocol Address. Your IP address is automatically assigned to your computer by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Services, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications, and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Services. We may also derive your approximate location from your IP address.
Web Server Traffic Pattern Information and Browsing History. We collect standard web server traffic pattern information and browsing history. General traffic, Site usage, browser information and length of stay information is collected and stored in log files.
Using pixel tags and other similar technologies. Pixel tags (also known as web beacons and clear GIFs) may be used to, among other things, track the online actions of users of the Services (including email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates.
Do Not Track. Some browsers have a “Do Not Track” feature that lets you tell websites that you do not want to have your online activities tracked. We do not currently respond to browser do-not-track signals at this time.
Analytics. The Food Fix Campaign uses the information we collect for limited purposes to develop, provide, analyze, and improve our educational services, outreach activities, and relationships with users and others as appropriate.
Physical Location. We may collect the physical location of your device by, for example, using satellite, cell phone tower or Wi-Fi signals. We may use your device’s physical location to provide you with personalized location-based services and content. In some instances, you may be permitted to allow or deny such uses and/or sharing of your device’s location, but if you do, we may not be able to provide you with the applicable personalized services and content.
Uses and Disclosures of Other Information. We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine Other Information with Personal Information. If we do this, we will treat the combined information as Personal Information. For example, we may work with data providers to tailor our communications to you, including fundraising and outreach communications, based on your areas of interest and other information about you. To do this, we may place cookies on your browser and combine IP address or browsing history with other de-identified data (such as a hashed, non-readable e-mail or postal address). We may then communicate with you through mail, email or other channels.
Our data security protections
We seek to use reasonable organizational, technical, and administrative measures reasonably designed to secure the information to protect Personal Information within our organization. We incorporate industry standard security controls (like firewalls) and protocols (like SSL/TLS) to create a site that is resistant to standard internet-based threats. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by sending a message to email@example.com.
The Food Fix Campaign retains Personal Information that we receive for as long as necessary to fulfill the purpose(s) for which the information was collected, to provide our services and products, to pursue legitimate business purposes, to enforce our agreements, and comply with all applicable laws.
Your privacy options and access
Contact Preferences and Restrictions. We respect your privacy and recognize that you may wish to limit the ways in which we contact you and/or share your Personal Information, including for fundraising purposes. You may opt out of email communications; however, we will continue to send transaction-related emails regarding our relationship and the services you have requested. If you later reengage with the Food Fix Campaign without indicating your intent to opt-out, we will re-subscribe your email in order to ensure that you do not miss out on updates.
To Request a Copy of your Personal Information. Subject to applicable law, you may have the right to obtain confirmation regarding whether the Food Fix Campaign processes Personal Information about you and/or to request access to and receive information about the Personal Information that we maintain. To make such a request, please submit a request to firstname.lastname@example.org.
In your request, please make clear what Personal Information you would like to review. For your protection, we may need to verify your identity before implementing your request. We will try to comply with your request as soon as reasonably practicable, consistent with applicable law.
Subject to applicable law, you may also have the right to object to the processing of your Personal Information, and have the information blocked, anonymized, or deleted, as appropriate. Please note that in cases of deletion, limited personal information will remain to document the request. The right to access Personal Information may be limited in some circumstances by local law. To exercise these rights, please submit a request to email@example.com.
Subject to applicable law, although the Food Fix Campaign makes good faith efforts to provide individuals with access to their Personal Information, there may be circumstances in which the Food Fix Campaign is unable to provide access, including but not limited to: where the information would compromise others’ privacy or other legitimate rights, where the burden or expense of providing access would be disproportionate to the risks to the individual’s privacy in the case in question, or where the information is subject to legal privilege. If the Food Fix Campaign determines that access should be restricted in any instance, we will endeavor to provide you with an explanation of why that determination has been made and a contact point for any further inquiries. To protect your privacy, the Food Fix Campaign will take commercially reasonable steps to verify your identity before granting access to or making any changes to your Personal Information.
Notices and Disclosures
Children’s Privacy. the Food Fix Campaign does not knowingly request or collect information from any person under 13 years of age without parental consent. If you believe that your child has submitted Personal Information to the Food Fix Campaign without your consent and you would like this info restricted or removed, please contact us by emailing firstname.lastname@example.org.
Links to Third-Party Websites. Our Services may contain links to third-party websites, whose privacy practices may be different from the Food Fix Campaign’s. This Privacy Statement does not address, and we are not responsible for, the privacy, information or other practices of any third-parties, including any third-party operating any website or service to which the Services link. Links to other sites do not imply the Food Fix Campaign’s endorsement of the products or services or privacy or security practices of those websites. In addition, we are not responsible for the information collection, use, disclosure or security policies or practices of other organizations, such as Facebook, Apple, Google, Microsoft, RIM or any other app developer, app provider, social media platform provider, operating system provider, wireless service provider or device manufacturer, including with respect to any Personal Information you disclose to other organizations through or in connection with the Sites or our Social Media Pages.
For California Residents. California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of Personal Information to third-parties for their direct marketing purposes during the preceding calendar year. In addition, if you are a California resident under the age of 18 and a registered user of the Services, you may ask us to remove content or information that you have posted to the Sites. To make a request, please submit a request to email@example.com. We will respond to your request consistent with applicable law. Please note that your request does not ensure complete or comprehensive removal of the content or information, as, for example, some of your public content may have been reposted by another user. Limited personal information will remain to document the request for deletion.
Lawful Basis for Processing. The laws in some countries require us to tell you about the lawful grounds we rely on to collect, use, disclose, and otherwise process your Personal Information. To the extent those laws apply, we have several different lawful bases for processing your Personal Information including:
(a) as necessary to provide a service or information you request;
(b) to comply with legal obligations;
(c) based on your consent, and
(d) in support of our legitimate interests, where those interests are not overridden by your fundamental rights and freedoms.
In many cases, we handle Personal Information because it furthers our legitimate business and charitable interests. This includes:
(a) Providing a safe user experience on our Site;
(b) Customer service;
(c) Sending communications to you to let you know about what we are doing with your donations and to solicit additional donations;
(d) Protecting users, our employees, our volunteers, and our property;
(e) Analyzing and improving our operations (e.g., optimizing the design and operation of our Site);
(f) and Managing legal issues.
Jurisdiction and Cross-Border Transfer. The Food Fix Campaign is headquartered in the United States and your personal information may be transferred to the United States or other locations outside of your state, province, country, or other governmental jurisdiction where privacy laws may not be as protective as those in your jurisdiction. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities may be entitled to access your Personal Information. Where required, data transfers will be made subject to the terms of the applicable Standard Contractual Clauses or with your consent.
Information on Third-Parties. If you disclose any Personal Information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Statement.
How to contact us
Privacy Questions and Communication Preferences. If you have any questions about this Privacy Statement, or if you wish to update or correct your personal profile, change your communication preferences, or limit communications, please contact us at:Email: firstname.lastname@example.org
Privacy Rights. If you have questions regarding your privacy rights, you may the Food Fix Campaign by sending an email to: email@example.com.
Subject to applicable law, you may have the right to obtain confirmation regarding whether the Food Fix Campaign processes Personal Information about you, request access to your Personal Information, delete your Personal Information, remove and/or receive information about the Personal Information that we maintain. To make such a request, please submit a request to firstname.lastname@example.org.
Security Breach or Fraud Notification. If you witness or become aware of any suspected privacy or security breach of the Food Fix Campaign constituent data (i.e., mishandling, theft, loss, or improper disclosure of personal information) or potentially fraudulent activity, please email email@example.com.
Updates to this privacy statement
The Food Fix Campaign may modify this Privacy Statement at any time. When changes are made, we will update the “last modified” section at the top of our Privacy Statement. Your use of the Food Fix Campaign’s Services following these changes means that you accept the revised Privacy Statement.